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About Us

Employment Opportunities

TRAVEL COUNSELOR

Hours: Mon-Fri 8:00 am-1:30 pm
Rate of Pay: Hourly @ $10/hour

Nature of Work

Performs clerical and receptionist duties for the Lake Havasu City Convention & Visitors Bureau. Performance is evaluated by review of accomplishments and attainment of objectives.

Examples of Duties

  • Performs office opening duties at beginning of work day including unlocking doors and turning on lights and office equipment;
  • Greets visitors with a friendly attitude, a courteous offer of assistance and provide them with accurate information;
  • Maintains familiarization of the local hospitality industry including lodging, restaurants, recreation, etc. as well as knowledge of community events;
  • Answers multiple phone lines, assists callers by providing information or directing to appropriate staff. Processes voice mail messages and e-mail inquiries on a daily basis;
  • Maintains database for all visitor packet requests;
  • Assembles and creates labels and mail-out vacation packets in a timely manner;
  • Assembles and mails out brochure requests;
  • Operates office equipment such as postage machine, copier, and fax machine;
  • Prepares copies as requested by the Director of the Visitor Center;
  • Maintains the Visitor Center’s monthly visitor data;
  • Performs other related duties as required and assigned.

Knowledge, Skills & Abilities

  • Knowledge and ability to operate computers as well as using software including MS Office;
  • In-depth working knowledge of local visitor amenities, programs and services;
  • Able to communicate effectively;
  • Able to compose material and provide information and reports based on general instruction;
  • Able to organize, multi-task and set work priorities with minimum direction;
  • Able to be tactful and courteous while displaying an appropriate public image when representing the Bureau;
  • Able to maintain confidentiality and exercise sound judgment and discretion in performing job duties.

Physical Requirements

  • This position typically requires sitting, carrying, reaching, handling, pushing, pulling, bending, lifting, twisting, typing, hearing, seeing, talking and repetitive motions;
  • Light work including exerting up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently or a negligible amount of force constantly to move objects;
  • Hearing ability sufficient to communicate effectively with others in person and by telephone;
  • Speaking ability sufficient to communicate effectively with others in person and by telephone;
  • Visual ability sufficient to read and write reports, correspondence, instructions, etc.

Minimum Education & Experience Requirements

  • High school diploma

Conditions of Employment

  • Must be 18 years of age or older
  • Must have a valid Arizona driver license
  • Candidate will participate in an interview process
  • Must have references available upon request
To be considered for this position, please email resume to coleen@golakehavasu.com. Send resume or deliver in person to:

Lake Havasu City Convention & Visitors Bureau
314 London Bridge Road
Lake Havasu City, AZ 86403

Resumes will be accepted through March 31, 2017. 

The Lake Havasu City Convention & Visitors Bureau is an Equal Opportunity Employer.